Track a package

1. Our Dedicated Tracking Portal:

• You can easily track your order using our dedicated tracking portal: https://dmarketplace.ai/trackorder/
• Simply enter your tracking number on this page to get the latest updates on your shipment.

2. Email Notifications:

• We will keep you updated through email notifications at key stages of your order’s journey.
• You will receive a notification in your registered email inbox as soon as your parcel is:
  • In Transit: Indicating that your package has left the vendor’s facility and is on its way.
  • Shipped: Confirming that your order has been dispatched.
• These email notifications will also include your tracking number, which is essential for monitoring your parcel’s progress.

3. Tracking Number & Shipping Partners:

• Once you receive your tracking number (via email or through your order details on dmarketplace.ai), you can use it to track your order not only on our portal but also directly on the websites of our shipping partners.
• We partner with a wide range of reputable international and local shipping carriers, which may include (but are not limited to):
  • USPS
  • Royal Mail
  • DHL
  • And many more, depending on the vendor’s location and your delivery destination.
• By using the same tracking number on the respective shipping partner’s website, you can often access more detailed tracking information and estimated delivery times directly from the carrier.

How to Track Your Order:

1. Locate your tracking number from your order confirmation email or your dMarketplace “My Orders” section.
2. Visit https://dmarketplace.ai/trackorder/
3. Enter your tracking number in the designated field.
4. Click “Track” to view your order’s current status and history.