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Store pickup

At dMarketplace, we understand the convenience of picking up your order directly. While dMarketplace itself does not inherently offer store pickup functionality, we facilitate this option through our valued multi-vendor network.

How Store Pickup Works on dMarketplace:

  • Availability During Checkout: Store pickup availability is determined by the individual vendors on dMarketplace. When you proceed to checkout with items from a participating vendor, you will see a “Store Pickup” option if it is offered for that specific vendor and their location.

  • Third-Party Machine Integration: In some cases, the availability of store pickup may depend on the integration with third-party systems or “machines” used by our vendors. If a vendor’s system allows for store pickup and it is properly integrated with our platform, the option will be presented to you.

  • Location-Based Availability: Store pickup is always dependent on the vendor’s physical location and your proximity to it. The option will only be presented if there is a store pickup location available near your shipping address or chosen location

Important Considerations:

  • Vendor-Specific: Store pickup is a feature provided by individual vendors, not directly by dMarketplace. Therefore, the terms, conditions, and procedures for store pickup (e.g., pickup hours, required identification, notification process) may vary from vendor to vendor. Please review the specific instructions provided by the vendor during the checkout process and in your order confirmation.
  • No Guarantee: The presence of a “Store Pickup” option is not guaranteed for all products or all vendors. It is entirely dependent on the vendor’s capabilities and their decision to offer this service.
  • Checking Out: If store pickup is an option for your selected items and vendor, you will be able to select it during the checkout flow. Please follow the instructions provided to complete your order.
  • Order Confirmation: Once your order is placed with store pickup selected, you will receive an order confirmation that will include details about the pickup location, hours, and any specific instructions from the vendor. Please wait for confirmation that your order is ready for pickup before heading to the store.

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