Account Settings

How to Access Your Account Settings:

To access your settings, simply log in to your dMarketplace account and navigate to “My Account.” From there, you will typically find options like “Profile,” “Settings,” or similar links leading to the sections below.

1. Personal Information:

Manage the core details associated with your dMarketplace account.

• Name: View and update your registered name.
• Email Address: Your email address is often tied to your account creation and serves as your primary contact. While generally not editable directly, please contact support if you need to change your registered email.
• Contact Details: Ensure any additional contact information is correct.

2. Security Settings:

Protect your account with robust security measures.

• Change Password: Regularly update your password to a strong, unique combination of characters. You can do this at any time in your security settings.
• Two-Factor Authentication (2FA): We strongly recommend enabling 2FA for enhanced security. This adds a crucial second layer of verification, typically via an authenticator app, protecting your account from unauthorized access even if your password is compromised.
• Active Sessions/Logged-in Devices: Monitor and manage the devices currently logged into your dMarketplace account. You may have the option to remotely log out of sessions you don’t recognize.

3. Shipping Addresses:

Organize and manage your delivery locations for quick and accurate checkout.

• Add New Address: Easily add new shipping addresses for different locations you may wish to send orders to.
• Edit Existing Addresses: Update details for any of your saved addresses (e.g., street number, postal code, contact name).
• Set Default Address: Designate a preferred shipping address to be automatically selected during checkout, streamlining your purchasing process.

4. Notification Preferences:

Control how and when you receive communications from dMarketplace.

• Email Notifications: Customize your email notification settings. You can choose to receive updates on your order status, promotional offers, newsletters, and other important announcements from dMarketplace.

5. Account Management (Advanced Options):

For more significant account actions:

• Account Deactivation/Deletion: If you wish to temporarily deactivate or permanently delete your dMarketplace account, please contact our customer support team directly through the “Get Support” option within your “My Account” area. Our team will guide you through the necessary process.

Need Assistance with Your Account Settings?

If you have any questions or require help navigating or adjusting your account settings, please don’t hesitate to reach out to our customer support team. You can find contact options typically in the website’s footer or via the “Get Support” button in your “My Account” section.