You will receive your payouts directly to your Stripe account. To ensure timely payments, please make sure your Stripe account is properly connected and verified within your platform settings. Funds will be transferred to your connected Stripe account according to our standard payout schedule after your services are completed and approved.

To create your shop and start selling on our platform, you’ll need to follow these simple steps:

1. Create a Vendor Account: First, you’ll need to register as a vendor on our platform. This usually involves providing basic information about your business.

2. Complete KYB (Know Your Business) Verification: As part of our Know Your Business (KYB) process, you will be required to submit certain documents for verification. This is a crucial step to ensure the security and legitimacy of all businesses on our platform and to comply with regulatory requirements. Typically, this includes:

   • Business Registration Documents: Such as your Certificate of Incorporation, Business License, Partnership Deed, or Udyam Registration (for MSMEs in India).

   • Business Address Proof: Like a utility bill in the business name, rent agreement, or bank statement.

   • Tax Identification: Your GSTIN (Goods and Services Tax Identification Number), if applicable.

   • Bank Account Details: For payout purposes.

   • Ultimate Beneficial Owner (UBO) Identification: Information and identity verification for the individuals who ultimately own or control your business (e.g., directors, partners, or shareholders with a significant stake). This is where an element of KYC (Know Your Customer) comes into play, as the individuals behind the business will also need to be verified.

3. Shop Activation: Once your vendor account is created and your submitted business documents and UBO information have been successfully verified through our KYB process, your shop will become available for selling. The verification process typically takes a few business days. You will be notified once your shop is active and ready to list products.

Yes, a Stripe account is required to create a shop on our platform.

Since all payments and payouts are processed securely through Stripe, having a connected and verified Stripe account is essential for you to:

• Receive Payments: Customers will make purchases through our platform, and the funds will be securely channeled into your linked Stripe account.

• Manage Payouts: From your Stripe dashboard, you can manage your earnings and initiate transfers to your bank account.

   

• Ensure Security & Compliance: Stripe handles the complex payment processing, fraud prevention, and compliance aspects, ensuring a smooth and secure transaction experience for both you and your customers.

   

During the shop creation and KYB (Know Your Business) verification process, you will be prompted to either connect an existing Stripe account or create a new one. This integration is seamless and vital for your shop’s functionality.

We believe in a clear and straightforward fee structure to help our vendors succeed. Here’s how it works:

• Account Creation Fee: $0 (Zero)

  • There is absolutely no charge to create a vendor account and set up your shop on dMarketplace. We want to make it as easy as possible for you to join our community and start selling.

• Per Sale Commission: 6%

  • For every successful sale you make on dMarketplace, a commission of 6% will be charged on the total product sale amount. This fee is automatically deducted at the time of the transaction, and the remaining amount is then processed to your Stripe account.

• Maintenance Cost: $0 (Zero)

  • You will not incur any recurring maintenance fees or hidden charges for keeping your shop active on dMarketplace. We handle all platform maintenance, updates, and infrastructure costs, so you can focus on your products and sales.

Our fee model is designed to be performance-based, meaning you only pay when you make a sale. This ensures that our success is directly tied to yours.